The Calgary Airport Authority (“YYC”, “we”, “our” or “us”) respects your privacy and is committed to protecting it by complying with this Privacy Statement. This Privacy Statement explains how YYC collects, uses, stores, and discloses the personal information of licensed taxi drivers that download, register for, and use the YYC Taxi Dispatch Virtual Queue Mobile Application (the "App").
Privacy laws in Canada generally define “personal information” as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact or locate a single person.
Please read this Privacy Statement carefully to understand our policies and practices for collecting, using, storing and disclosing your personal information. By accessing or using the App, you indicate that you understand, accept and consent to the collection, use, storage, and disclosure of your personal information as described in this Privacy Statement.
We will only use your personal information in accordance with this Privacy Statement unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive and used only for limited purposes.
This Privacy Statement does not apply to personal information that we collect offline or through any other means, including on our website or from a third-party.
The App provides access to the YYC Taxi Dispatch Virtual Queue (the "Virtual Queue") and is intended solely for use by licensed taxi drivers authorized to provide transportation services at the YYC Calgary International Airport (the "Airport").
The App supports the orderly and efficient dispatch of taxis serving the Airport. It allows licensed taxi drivers to join the Virtual Queue from their mobile device and receive notifications regarding their position in the queue, when to report to the Airport taxi holding lot, and when to proceed to a designated passenger pick-up location.
Participation in the Virtual Queue is voluntary; however, consent to these practices is required to use the App and participate in the Virtual Queue. Drivers who do not provide or withdraw their consent will not be able to access or participate in the Virtual Queue.
When you use the App, we may collect the following information:
We use the information, including any personal information, collected through the App to:
YYC may disclose information collected through the App in the following circumstances:
All information will be collected, used, stored, and disclosed in accordance with applicable privacy legislation and YYC policies.
The security of your personal information is important to us. YYC takes reasonable administrative, technical, and physical measures to protect the information collected through the App against accidental loss and unauthorized access, use, disclosure, alteration, or destruction. Except as otherwise permitted or required by applicable law, personal information collected through the App will be retained only as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements.
Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de- identified data for any legitimate business purpose without further notice to you or your consent.
YYC may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian privacy legislation. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
If you are concerned about our response or would like to correct the information provided, you may contact our Privacy Officer at privacyofficer@yyc.com.
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at GT@yyc.com. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.
YYC may update this Privacy Statement from time to time. Any updates will be made available through the App or other appropriate channels. Continued use of the App following the publication of changes constitutes acceptance of the revised Privacy Statement. If we make material changes to how we treat your personal information, we will notify you in advance.
If you have questions regarding this Privacy Statement or the collection, use, or disclosure of your information, please contact: The Calgary Airport Authority Ground Transportation Team at GT@yyc.com